Unofficial official Release Date

[DaveKen]

Hi Guys,
This morning I got two e-mails from Logitech - coincidence?
One was to say that they had marked my case as SOLVED since they had received no reply from me in the last 168 hours to the response they gave me. I advised them that my case was a question asking for an indication of when the Touch would be released and, as I could not trace receiving any response from them I asked them to forward it again and remove the SOLVED label.
The second e-mail was asking me to fill in a survey form rating their customer service. Several questions were asked with a rating of 0 to 10. My score was 0 for every question.
Anyone else got the same questionnaire?
Dave.

[Tripmaster]

Hi Guys,
Anyone else got the same questionnaire?
Dave.

I wish

[DaveKen]

Hi Guys,
After my exchange of e-mails yesterday regarding my pre-order status for Touch I received a further e-mail from Custome Service (?) this morning which contained the following sentences: -

"The anticipated release date should be March or April. You will receive a notification about this."

Passed on for what it's worth.
DaveK

[tomasito]

My buddy works as an OJT with logitech in the fremont office. He said that he heard that the touch most likely will be released near the end of the year, most likely christmas

[dave77]

My buddy works as an OJT with logitech in the fremont office. He said that he heard that the touch most likely will be released near the end of the year, most likely christmas

Did he tell you that last year

[andyg]

That's false, we're looking at a couple of months until release.

[ModelCitizen]

That's false, we're looking at a couple of months until release.

Surely not April 1st?
:-)

MC

[mlsstl]

That's false, we're looking at a couple of months until release.

I gather that means this post on 12/15/09 in the "Any release date set for touch yet?" thread was wrong:

Maybe we only said this in the beta tester forum, but yes, as of now Touch will not ship until sometime in February.

The official Logitech information doesn't seem to be any more dependable than the wild speculation by forum members.

Assuming the delay is just all programming related, it sure is making the software problems look intractable. Nothing quite like a company having their most devoted customers scratching their heads wondering what's gone wrong.

[testmatch]

That's false, we're looking at a couple of months until release.

Wow - so that means the pre-orders placed via the Logitech website in October are currently expected to be delivered some six months later. That's got to be some kind of record - and with no communication from the sales side of Logitech to let people who don't read these forums know what's going on.

[Tripmaster]

Shame-ful