Now it stopped working altogether (German data center of MYSB is done for?)

[psprout]

Yes. It's reporting Frankfurt, Germany.

Thanks Jeff, just got my box pointing to Sunnyvale, CA from the UK. I'll switch back to Frankfurt for the time being and wait for the next outage. Thanks again for your helpful intput.

[toxo]

Hi,

since the server in Frankfurt is still offline (+48 hours!), i just also forced my Squeezebox Radio to use the server with the ip 66.151.159.227 and it works.

Well that's good for people who know how to do this, but i think everyone else will return they Squeezboxes as soon as possible. Even i wanted to give it back today (bought mine on 24.12.2009). On amazon.de the squeezebox radio is getting more an more bad comments. I still can't understand the politics of logitech. Whoever is responsible for this problem, should get fired!

Greetings from Germany.

Regards,
toxo

[psprout]

The Frankfurt datacenter appears to have been okay for me in the UK last night and this morning. Switching a European SBR to point at the USA could be considered a "fix" for those that know how to do it but I think the real value in doing this is that it demonstrates that there are issues with the European data center rather than individual SBRs. I hope anyone else who successfully performs the switch during an outage will also post to this thread. Thanks.

[Carlito]

Although mine (in Germany) is working again since yesterday evening, too, and I am still considering sending it back, keeping it and connecting it with the American server when necessary does not sound that bad, because apart from the connection problems I really like my radio, no doubt.
I hope it is not a stupid question but can someone explain how to do this as simple as possible for a beginner as I am and I guess numerous others, too?
Thank you!

[psprout]

A word of warning - I've no idea what the risks of tampering with this might be so you do it at your own risk.


1. Get the IP Address of your SBR

Settings > Advanced > Diagnostics > IP Address

2. Enable Remote login

Settings > Advanced > Remote Login > Enable SSH

3. Login

Using an SSH cleint of your choice (e.g. Putty) logon to your SBR using the IP Address obtained in 1. and these credentials -

username - root
password - 1234

4. Change the default root password

from the command line type passwd and follow the prompts to change 1234 to something more secure. Don't forget this new password or its a "Restore Factory Settings"

5a. Make a backup of your hosts file

cp /etc/hosts /etc/hosts.old

5b. Edit the hosts file to include a static DNS entry for the USA data center

If you haven't used vi before do some www research to get a feel for it first.

vi /etc/hosts
i

add the line:

66.151.159.227 baby.squeezenetwork.com

esc
:wq!

6. Reboot and check your SBR now points to the Sunnyvale CA data center

Settings > Advanced > Squeezebox Information > mysqueezebox.com Information

That's it. 5b. is probably the trickest step but some googling for vi user guides should help. Not a great guide so if anyone wants to improve it feel free.

Good Luck!

[bluegaspode]

I hope it is not a stupid question but can someone explain how to do this as simple as possible for a beginner as I am and I guess numerous others, too?
Thank you!

Do this at your own risk.
If anything is not working do a factory reset (pressing '+' while booting).

On Windows do the following:
- Download and install WinSCP (http://winscp.net)
- On your Controller/Radio go to Settings->Advanced->Remote Login , enable it and write down the IP adress given there
- Start WinSCP, enter the IP adress under 'Host Name', as username take 'root', as password take '1234', as file protocoll take 'SCP', press 'login'.
You will get some messages, also one error message (just click it away), when everything work you will be connected to your radio/controller.
- On the right side of the window you see the files on your radio/controller. You will be in /root so go one level up and navigate to /etc and double-click the 'hosts'-file.
- add some lines so that it looks like the following for a US server.

127.0.0.1 localhost
66.150.114.115 jive.squeezenetwork.com
66.150.114.115 baby.squeezenetwork.com

Close the file and wait a short moment as it gets uploaded to your radio/controller (you will see a progress in the lower part of WinSCP)

- reboot your radio/controller (long press on the power button)

- if you go to Settings->Advanced->Diagnostics you should see the new IP adress


I don't know if that is all that is needed but possibly worth a try.
If it isn't working make sure to remove the lines you added.
Also you can try different IPs posted a bit earlier
66.150.114.115 (USA)
66.151.159.227 (USA)
89.202.121.131 (Germany)

[jdoering]

Both psprout's and bluegaspode's guides look good. I agree that psprout that vi is easily the most error prone step for novices. I like being able to automate this as much as possible to reduce complexity so here's my modification of psprout's process to eliminate vi and make it easy to switch back and forth. I've borrowed extensively from his steps that remained the same.

Initial Setup

1. Get the IP Address of your SBR using the Radio's menus:

Settings > Advanced > Diagnostics > IP Address

2. Enable Remote login using the Radio's menus:

Settings > Advanced > Remote Login > Enable SSH

3. Login

Using an SSH client of your choice (e.g. Putty on Windows) logon to your SBR using the IP Address obtained in step 1 and these credentials:

username - root
password - 1234

4. Change the default root password (OPTIONAL)

Use the command below and follow the prompts to change 1234 to something more secure. Don't forget this new password or it's a "Restore Factory Settings"

passwd

5. Setup four different configuration options for easy switching. Execute these command exactly (this can be directly cut-and-pasted verbatim into SSH clients like Putty):

echo 127.0.0.1 localhost > /etc/hosts.orig
ln -sf /etc/hosts.orig /etc/hosts
cp /etc/hosts.orig /etc/hosts.sv
cp /etc/hosts.orig /etc/hosts.dc
cp /etc/hosts.orig /etc/hosts.de
echo 66.151.159.229 baby.squeezenetwork.com >> /etc/hosts.sv
echo 66.150.114.115 baby.squeezenetwork.com >> /etc/hosts.dc
echo 89.202.121.133 baby.squeezenetwork.com >> /etc/hosts.de

If you cut-and-paste make sure the last command executes; you may have to hit enter once.

That's it for initial setup. Your Radio will still have default behavior now but will be ready for easy switching to a specific data center or back to the original behavior of auto-selection based on location.

Choosing a Specific Data Center or Auto-Select

1. Login via SSH as during initial setup (or stay logged in if you're doing it all in one shot). Use your new password if you changed it during step 5 of initial setup.

2. Execute ONE of the following commands depending on the configuration you desire:

Choose Silicon Valley Data Center:

ln -sf /etc/hosts.sv /etc/hosts

Choose Washington D.C. Data Center:

ln -sf /etc/hosts.dc /etc/hosts

Choose Germany Data Center:

ln -sf /etc/hosts.de /etc/hosts

Choose Auto-Select by Location (default behavior):

ln -sf /etc/hosts.orig /etc/hosts

3. Reboot your radio using the following command or a long press on the power button:

reboot -f

4. Check that your SBR now points to your choosen data center (or your local one if reverting to auto-select) using the SBR menus:

Settings > Advanced > Squeezebox Information > mysqueezebox.com Information



Removing this Customization Without a Factory Reset

rm -f /etc/hosts.sv
rm -f /etc/hosts.dc
rm -f /etc/hosts.de
rm -f /etc/hosts.orig
echo 127.0.0.1 localhost > /etc/hosts

Now you'll probably want to reboot:

reboot -f

Good luck and let me know if you find problems with these steps.

-Jeff

[Carlito]

Many thanks to all of you for your efforts!!!
Since I am still a bit afraid of doing something wrong and the radio is working at the moment, I will wait till the next `black out` before I try your explanations. So no feedback at the moment, but many thanks for now!!!

[devkid]

hey guys!

sorry, i am newbie with that squeezebox stuff and I have a problem (maybe related to the connection problems (I am in germany), sorry if its the wrong thread).

I got a SBR and was using my local squeezebox server in the past. But now I have to shutdown my local SBS from time to time and have to switch to mysqueezebox.com but it doesnt work (or I dont know how to do it).

What I tried:
Settings->Advanced->Networks->Switch to mysqueezebox.com

But nothing happens and I dont know why.
I also tried what was said in this thread (to switch /etc/hosts so that it points to the US server). Diagnostics in SBR shows me the US-IP now so that seems to have worked. But still nothing happens when clicking "switch to mysqueezebox.com".

Can it be a problem with the mysqueezebox account data? I don't know anymore if I entered them in the SBR when setting it up but I know that I entered them in my local SBS (if that does even matter).
Can I somewhere see if SBR fails to login due to wrong account data?
Or any other ideas?

Big thanks for help!!!

[psprout]

Had a similar issue myself. Same symptoms plus the diagnostics page;

settings > advanced > diagnostics

listed the SBR as unregistered. I logged on to www.mysqueezebox.com, deleted the SBR from the account, factory reset the SBR then went through the entire "out of the box" set up routine. Not an elegant fix but it worked for me.