Controller stuck at firmware upgrade

[Skinny]

I updated my server to the latest build 7.4-0.1.24538 of SC and my SBR did its own updating (flashed the white light).

Then I browsed my Controller to Firmware update and it showed that the new fw r3699 was available, so I started the upgrade.

It downloads, verifies and restarts, but then it just comes back to where it says r3699 is available and I can go nowhere else from there.

SBC is connected to SC, since when I start playback from the web interface, the box at the bottom of the Controller display appears showing what's playing. Home or back buttons don't do anything besides giving me the bump.

I could keep doing this all day, it seems, without any progress !? What's up?

I did remove the battery for a minute or so, no difference.
Skinny

[dreftar]

Mine did the same thing and then I put in a SD CARD restarted and it upgraded and works fine now - hope this helps

[Skinny]

Mine did the same thing and then I put in a SD CARD restarted and it upgraded and works fine now - hope this helps

Thank you for your response.
Using the SD Card method didn't make any difference, I'm afraid. I'm still in the loop.

[pxl125]

Mine is also doing the same as described above.

From reading the wiki and forums I think the only solution to get past this problem is to copy the jive_7.4_r3699.bin file to an SD card, rename it to jive.bin and apparently there is an option to 'Update from SD Card'. (This file can be found in the /var/lib/squeezecenter/cache folder on a Linux (Debian) box by the way, but I am not sure about Windows)

I have completed the above steps using the only card I had available (an Integral 16GB SDHC card) but I don't get any option to 'update from SD card'. I assume therefore that this card is not compatible with the controller as discussed in the following wiki page http://wiki.slimdevices.com/index.php/ControllerSDCards

This is very annoying as I can now not use the device until the update is completed which I cannot do until I receive my 'compatible' SD card I have had to order.

[Skinny]

Thank you for your response.
Using the SD Card method didn't make any difference, I'm afraid. I'm still in the loop.

Just in case I was unspecific,

I did the whole SD card thing, and the option to update from SD was available, but when chosen the result remained the same. Still in the loop, that is.

[Skinny]

Using the SD card method, I managed to install an older firmware, which seems to work OK. I'll try updating again when a new one is available. At least the SBR wasn't bricked, which is a relief

[Mark Miksis]

This is a known issue and the developers are preparing a new firmware release. In the meantime, there's no real reason to do the SD upgrade - just stick with the older version.

[Skinny]

This is a known issue and the developers are preparing a new firmware release. In the meantime, there's no real reason to do the SD upgrade - just stick with the older version.

Good to hear it's being taken care of - I wouldn't expect anything less

I wouldn't have done the SD update (well, "downdate"), but now it was the only way I got my Controller functional again after an unsuccessful normal update.

[grorun]

This thing is getting really frustrating. I dont have a SD card, and i cant use my controller due to this firmware problem. It constantly wants to update to r3699.

Anyone knows how to get out of this loop? ive tried to hold down the vol+ key while booting, but it doesnt help

[Fuga]

This thing is getting really frustrating. I dont have a SD card, and i cant use my controller due to this firmware problem. It constantly wants to update to r3699.

Anyone knows how to get out of this loop? ive tried to hold down the vol+ key while booting, but it doesnt help

Well this helped me: uninstall from your computer the SqueezeZenter completely and re-install the latest non-beta version
( 7.3.1 ) and then take the battery out from controller for about 2-3 hours. After that put it back and see if the procedure helped.