MP3Tunes - is there still a premium trial?

[doug]

Lets be honest. We are wearing the hats of customer and supplier. In a social setting dynamics are different.

It is not uncommon for customer and supplier to meet in a social setting. Granted, it is less common when the supplier is an Internet service, and indeed the dynamics are different than a relatively anonymous online forum.

You still never did answer the question as to why you chose not the allow premium accounts to revert to free accounts. Is it intentional for paying customer lock in?

I thought "I'm good" a couple posts ago meant I had addressed your issues.

Once an account is upgraded to permanently have the features of a premium service it cannot be downgraded. A paying customer is not locked into anything and is free to leave at any time if the service does not meet his or her needs.

Our current service offerings have been in place for many months. I am sorry you feel frustrated and we cannot meet your needs. Again, if you have more questions regarding MP3tunes that are not related to Logitech or SqueezeNetwork feel free to contact me outside this forum.

This is my last post on this thread.

dr