Just plugged in and am getting all my music displayed on the SB2 but when I select an album/track to play nothing is happening. I don't think it is a connection issue between the hifi and SB2 as when I hit the 'Now Playing' button on the remote the time counter is not moving, suggesting that the track is not playing.
What's going on? Please help as I'm eager to play with my new toy!
Cheers!
Oli
Results 1 to 10 of 15
Thread: Not working!!!???!!!
-
2005-09-30, 07:50 #1Member
- Join Date
- Sep 2005
- Posts
- 40
Not working!!!???!!!
-
2005-09-30, 08:14 #2Senior Member
- Join Date
- May 2005
- Location
- In a house
- Posts
- 1,629
Sorry for the possibly silly resonse... did you hit Play?
-
2005-09-30, 08:17 #3Senior Member
- Join Date
- Apr 2005
- Location
- Reading, UK
- Posts
- 2,314
(1) I think there are some circumstances in which you have to press "play" twice to actually make it go (not pinned down which circumstances yet, or I'd have filed a bug) - so try pressing play twice.
(2) Try making something play using the browser interface on your PC, this should at least eliminate some potential problem areas
Ceejay
-
2005-09-30, 08:18 #4Member
- Join Date
- Sep 2005
- Posts
- 40
Yup. The radio stations aren't palying either, and I've also tried connecting through my headphones and still no joy. Is there a number in the UK that I can call?
-
2005-09-30, 08:21 #5Senior Member
- Join Date
- Apr 2005
- Location
- York, United Kingdom
- Posts
- 1,661
Email support@slimdevices.com. If necessary, they'll probably call you back. You could also try ringing the people you brought it from. Some resellers (not Dabs!) support the devices themselves. SlimDevices is your best first port of call though - they'll be up in a bit as well!
Max
Originally Posted by oli
Some people think the title of this song is irrelevant,
but it's not irrelevant - it's a hippopotamus.
-
2005-09-30, 08:21 #6Senior Member
- Join Date
- Apr 2005
- Location
- Reading, UK
- Posts
- 2,314
Many people report excellent service by emailing support(at)slimdevices(dot)com
Ceejay
-
2005-09-30, 08:29 #7Senior Member
- Join Date
- Apr 2005
- Location
- Chicago, IL
- Posts
- 1,569
Does the display show that it's playing? If so, did you try raising the volume using the SlimDevices remote? I know it's kind of obvious, but mine somehow gets reset from time to time. Originally Posted by oli
-Greg
-
2005-09-30, 08:50 #8Founder, Slim Devices
- Join Date
- Apr 2005
- Posts
- 2,880
Please try this: Originally Posted by oli
Press and hold power until it resets
When the Slim Devices logo appears, press "1"
-
2005-09-30, 09:00 #9Member
- Join Date
- Sep 2005
- Posts
- 40
Tried all of the above (thanks for replying so quickly guys) but the problem persists. I've sent support an email and am awaiting a reply. Any other suggestions? I'd really love to get this working for the weekend.
Cheers!
Oli
-
2005-09-30, 09:03 #10Senior Member
- Join Date
- Apr 2005
- Location
- York, United Kingdom
- Posts
- 1,661
What does that do? I nearly tried it out of curiosity, but thought it might be safer to ask. ;-)
Max
Originally Posted by seanadams
Some people think the title of this song is irrelevant,
but it's not irrelevant - it's a hippopotamus.
Reply With Quote
