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  1. #1
    Senior Member Stratmangler's Avatar
    Join Date
    Oct 2008
    Location
    Rossendale UK
    Posts
    488

    Track not available in your territory

    Got an interesting problem.
    I'm running the official Logitech Spotify app, and usually works just fine.
    Today I am having problems playing the new John Mayer album, The Search For Everything.
    Other albums from this artist play without a problem.

    It plays on anything other than my Squeezebox setup.
    I'm currently playing it on my smartphone, and can do the same with laptop and desktop.

    I went over to my SBT, and navigated via the touch screen to the Spotify app, went onto What's New, found the Mayer album, touch the screen to play the first song, and received the message "Track not available in your territory".
    What gives?
    If the tracks were not available in my territory then I wouldn't be playing them on my smartphone.

    I've had a look at mysq and checked that the territory is set correctly, which it is (I'm in the UK).

    My assumption is there's a problem with the portal.
    Chris :)

  2. #2
    Senior Member Stig Nygaard's Avatar
    Join Date
    Feb 2006
    Location
    Copenhagen
    Posts
    186
    Quote Originally Posted by Stratmangler View Post
    Got an interesting problem.
    You're not the only one seeing this. I have also experienced it a couple of times lately, though I don't remember for which albums.
    Maybe Spotify is looking at the location of the MySB.com server, and not the location of your player or your location settings?
    /Stig
    http://www.rockland.dk - http://www.last.fm/user/rockland - http://www.discogs.com/user/StigNygaard - https://plus.google.com/+StigNygaard
    Server: LMS 7.9.1 - 1491548882 @ Sat Apr 8 on ReadyNAS Ultra 2. Controllers & players: 2x Squeezebox Touch, [Not used: Squeezebox Classic,] 2x OrangeSqueeze. Stereo: Marantz PM6005 and F3/Lyd Audiovector 2.

    You might like to try my Art Grabr for fetching big cover-art from various sites - or Album Linkr for a better last.fm desktop experience...

  3. #3
    Senior Member Stratmangler's Avatar
    Join Date
    Oct 2008
    Location
    Rossendale UK
    Posts
    488
    The definitive answer to my issue came through the letterbox today, in the form of the CD itself.
    And the problems I was encountering with Spotify have disappeared too - all plays as it should.
    Chris :)

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