Recent 7.6 firmware semi-bricks my Touch

[Phil Leigh]

http://forums.slimdevices.com/showpost.php?p=569254&postcount=1

The saga is documented here.
Bottom line is that 7.6 nightlies only work for me with 7.5.2 (or earlier) firmware - any attempt to install RECENT 7.6 firmware renders the IR, Touch screen and proximity sensor inoperative (everything else works).
This is consistently repeatable.

What can I do to help investigate/debug this?

I've not had this (or any remotely similar)issue with the Touch before.
Cheers
Phil

[JJZolx]

I haven't had any similar problems with any of the 7.6 firmwares. My Touch is running 7.6.0 r9056.

You recently did a factory reset and reinstalled the 7.5.0 r8837 firmware. What changes did you make after the reset? I typically make a dozen or more - changing the name, the wallpaper, screensavers, brightness, the Home menu, enabling SSH and storage sharing, and some others. Maybe there's something in there that is unique and causing this. Perhaps doing another factory reset and running with all default settings (for as long as you can stand it) would give different behavior. If it runs OK, make configuration changes one at a time.

Wired or wireless?

Are you using the internal server?

Are you using mysb.com at all?

Is your local SbS server always running?

Are you using any particular apps?

Where are you finding that the proximity sensor isn't working? It was my understanding that the proximity sensor isn't used at all for any ui functionality. The screen should change from large to small only when touched.

[mherger]

> What can I do to help investigate/debug this?

Please file a bug. I've already filed one for Radio, which actually might be related. But you still want to file one for Touch too.

http://bugs.slimdevices.com/show_bug.cgi?id=16472

--

Michael

[Phil Leigh]

I haven't had any similar problems with any of the 7.6 firmwares. My Touch is running 7.6.0 r9056.

You recently did a factory reset and reinstalled the 7.5.0 r8837 firmware. What changes did you make after the reset? I typically make a dozen or more - changing the name, the wallpaper, screensavers, brightness, the Home menu, enabling SSH and storage sharing, and some others. Maybe there's something in there that is unique and causing this. Perhaps doing another factory reset and running with all default settings (for as long as you can stand it) would give different behavior. If it runs OK, make configuration changes one at a time.

Wired or wireless?

Are you using the internal server?

Are you using mysb.com at all?

Is your local SbS server always running?

Are you using any particular apps?

Where are you finding that the proximity sensor isn't working? It was my understanding that the proximity sensor isn't used at all for any ui functionality. The screen should change from large to small only when touched.

Jim,
I made no post-firmware install changes.

I'm using SBS exclusively (XP sp3) - it's not SBS anyway - the problem manifests without SBS running.
Problem manifests regardless of wi-fi vs ethernet(which is my normal method).
My installation is really very vanilla...

[Phil Leigh]

> What can I do to help investigate/debug this?

Please file a bug. I've already filed one for Radio, which actually might be related. But you still want to file one for Touch too.

http://bugs.slimdevices.com/show_bug.cgi?id=16472

--

Michael

Will do...

[Mnyb]

Firmware: 7.6.0-r9056 here no problems

You where on 8037 according to your tread when everything crashed for you ?

Thats weird my earliest 7.6 fw from april is fab4_7.6.0_r8696.bin

Since then I upgraded 23 times ? Have you ever been promted to do that

[Phil Leigh]

> What can I do to help investigate/debug this?

Please file a bug. I've already filed one for Radio, which actually might be related. But you still want to file one for Touch too.

http://bugs.slimdevices.com/show_bug.cgi?id=16472

--

Michael

#16475 created.

[Phil Leigh]

Frustratingly 16475 remains unconfirmed... problem persists with 9057 firmware. This is getting REALLY tedious.
HOW CAN I HELP?

[Mnyb]

Do you want any of the inbetween version to try with or do you already save copies of all *.bin files like me .

Maybe start from a very old fw and upgrade 1 version at the time until it breaks (or not) .

I can not confirm , my radio was in this state but it recovered controller or Touch is ok for me

[Phil Leigh]

Do you want any of the inbetween version to try with or do you already save copies of all *.bin files like me .

Maybe start from a very old fw and upgrade 1 version at the time until it breaks (or not) .

I can not confirm , my radio was in this state but it recovered controller or Touch is ok for me

Mnyb,
The oldest one I have saved that works is 8837. If you have any after that it would be very helpful as I can try them until the problem appears - that SHOULD narrow it down
thanks for your help
Phil

[Mnyb]

Mnyb,
The oldest one I have saved that works is 8837. If you have any after that it would be very helpful as I can try them until the problem appears - that SHOULD narrow it down
thanks for your help
Phil

I missed some due to vacation and some intense project at work.
But this is what I have , how do you wan tme to send them ?

fab4_7.6.0_r8696.bin
fab4_7.6.0_r8704.bin
fab4_7.6.0_r8716.bin
fab4_7.6.0_r8730.bin
fab4_7.6.0_r8752.bin
fab4_7.6.0_r8759.bin
fab4_7.6.0_r8779.bin
fab4_7.6.0_r8796.bin
fab4_7.6.0_r8811.bin
fab4_7.6.0_r8829.bin
fab4_7.6.0_r8846.bin
fab4_7.6.0_r8849.bin
fab4_7.6.0_r8851.bin
fab4_7.6.0_r8852.bin
fab4_7.6.0_r8902.bin
fab4_7.6.0_r8904.bin
fab4_7.6.0_r8935.bin
fab4_7.6.0_r8978.bin
fab4_7.6.0_r8984.bin
fab4_7.6.0_r9000.bin
fab4_7.6.0_r9034.bin
fab4_7.6.0_r9037.bin
fab4_7.6.0_r9047.bin
fab4_7.6.0_r9056.bin
fab4_7.6.0_r9066.bin

[Phil Leigh]

I missed some due to vacation and some intense project at work.
But this is what I have , how do you wan tme to send them ?

fab4_7.6.0_r8696.bin
fab4_7.6.0_r8704.bin
fab4_7.6.0_r8716.bin
fab4_7.6.0_r8730.bin
fab4_7.6.0_r8752.bin
fab4_7.6.0_r8759.bin
fab4_7.6.0_r8779.bin
fab4_7.6.0_r8796.bin
fab4_7.6.0_r8811.bin
fab4_7.6.0_r8829.bin
fab4_7.6.0_r8846.bin
fab4_7.6.0_r8849.bin
fab4_7.6.0_r8851.bin
fab4_7.6.0_r8852.bin
fab4_7.6.0_r8902.bin
fab4_7.6.0_r8904.bin
fab4_7.6.0_r8935.bin
fab4_7.6.0_r8978.bin
fab4_7.6.0_r8984.bin
fab4_7.6.0_r9000.bin
fab4_7.6.0_r9034.bin
fab4_7.6.0_r9037.bin
fab4_7.6.0_r9047.bin
fab4_7.6.0_r9056.bin
fab4_7.6.0_r9066.bin

Thanks, MYNB. These are 30Mb files - are they too big for you to email?
I'll PM you my personal email in case you can.

Let's go for a traditional binary chop - Can you send me 8984?
thanks
Phil

[Phil Leigh]

fab4_7.6.0_r8902.bin
fab4_7.6.0_r8904.bin
fab4_7.6.0_r8935.bin
fab4_7.6.0_r8978.bin
fab4_7.6.0_r8984.bin
fab4_7.6.0_r9000.bin
fab4_7.6.0_r9034.bin
fab4_7.6.0_r9037.bin
fab4_7.6.0_r9047.bin
fab4_7.6.0_r9056.bin

Can these be downloaded from a Logitech site?
I think my email is restricted to 16mb attachments...

[Mnyb]

fab4_7.6.0_r8902.bin
fab4_7.6.0_r8904.bin
fab4_7.6.0_r8935.bin
fab4_7.6.0_r8978.bin
fab4_7.6.0_r8984.bin
fab4_7.6.0_r9000.bin
fab4_7.6.0_r9034.bin
fab4_7.6.0_r9037.bin
fab4_7.6.0_r9047.bin
fab4_7.6.0_r9056.bin

Can these be downloaded from a Logitech site?
I think my email is restricted to 16mb attachments...

Did you get my mail via yousendit it contains a link so you can download 8984 it, did get stuck in your spam folder
I can send the rest to

[Phil Leigh]

Did you get my mail via yousendit it contains a link so you can download 8984 it, did get stuck in your spam folder
I can send the rest to

Ah - yes - just got your mail - downloading now - thank you very much
regards
Phil

[Phil Leigh]

MYNB,
7.6.0 8984 didn't work - please could you send me 8696?
Many Thanks again
Phil

[fcm4711]

Hi there

Thanks everyone for helping with this issue. It looks like we figured it out. Also see bug 16475.

A fix is in 7.6 r9072. Please give it a try when it comes available.

Thanks
Felix

[Mnyb]

MYNB,
7.6.0 8984 didn't work - please could you send me 8696?
Many Thanks again
Phil

sent...

[Phil Leigh]

sent...

Many thanks, MNYB. You should take a look at bug 16475 to see what's been happening. It's very strange... (to me anyway) :-)

[Mnyb]

Many thanks, MNYB. You should take a look at bug 16475 to see what's been happening. It's very strange... (to me anyway) :-)

Saw that one ,weird proximity by ir sensor/transmitter what an idea ?
How much system resources would it have used if it worked ?

Recon that you will be fine at 9072

Btw someone crashed his controller at 9069 in a similar fashion (but it does not have proximity so something else is going on there) better wait for 9072 then

[Phil Leigh]

Saw that one ,weird proximity by ir sensor/transmitter what an idea ?
How much system resources would it have used if it worked ?

Recon that you will be fine at 9072

Btw someone crashed his controller at 9069 in a similar fashion (but it does not have proximity so something else is going on there) better wait for 9072 then

Yes, that's what I'm waiting for - in the meantime, it's all working fine again with 9066 (plus my editing of the LUA Applet!).
thanks again for your kind help.
Phil

[Phil Leigh]

I'm happy to report that Felix has fixed this in 9075 firmware.
Thanks
Phil