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briodp
2008-09-27, 06:54
I am a long-time customer, currently own 4 Squeezeboxes. I have been a fan of Slimdevices and recommended these products to many friends and family.

With 7.2, I have found my significant investment unusable. The bugs and lack of communication about the bugs is absolutely disgraceful. Scanner crashes and inability for Squeezecenter to restart reliably have pretty much eliminated our use of our Squeezeboxes.

I am running the current, updated version of Windows XP, on a Dell, using ITunes as my library. That is the very definition of the most common setup used in the United States. To release software with such glaring, critical bugs and not do anything about it is just inexcusable.

When will Slimdevices be releasing fixes? Do not suggest I review my ITunes libraries to search for filetypes this release is suddenly choking on. That's not my job -- that's Slimdevices job.

gbruzzo
2008-09-27, 06:59
if you said "profoundly dissatisfied" rather than "disgusted" you might find more sympathy from forum contributors. Just a thought

aubuti
2008-09-27, 07:21
To release software with such glaring, critical bugs and not do anything about it is just inexcusable.

When will Slimdevices be releasing fixes? Do not suggest I review my ITunes libraries to search for filetypes this release is suddenly choking on. That's not my job -- that's Slimdevices job.
I hope you feel better after the venting, but if you want SD/Logi to do something about it you need to give some specifics. Obviously they are working on 7.2.1 and 7.3 -- which bugs (see bugs.slimdevices.com) are you referring to in particular?

Siduhe
2008-09-27, 07:26
Scanner crashes are often caused by your antivirus - what does the scanner.log say? Post up the error messages and we may be able to narrow the problem down for you. Settings/Status

The other thing is that you can revert to an earlier version of SC or even Slimserver at anytime. Sounds like it would be a good option for you just at the moment.

http://downloads.slimdevices.com/

MuckleEck
2008-09-27, 07:26
With 7.2, I have found my significant investment unusable. The bugs and lack of communication about the bugs is absolutely disgraceful. Scanner crashes and inability for Squeezecenter to restart reliably have pretty much eliminated our use of our Squeezeboxes.


If you find that 7.2 is so "buggy" then as an alternative why don't you go back to 7.0 or 7.1, whilst this is not ideal, are there any burning issues that 7.2 was providing that 7.0/7.1 was not?

Personally I haven't upgraded to 7.2, 7.1 is working for me and I haven't come across anything that I can't do as yet.

radish
2008-09-27, 07:43
As has been said, be specific or no one can help. I ran 7.2 on XP for a while (although I don't anymore) and never had any issues. Help us to help you :)

Themis
2008-09-27, 10:03
As has been said, be specific or no one can help. I ran 7.2 on XP for a while (although I don't anymore) and never had any issues. Help us to help you :)Same here : running 7.2 for about a month on WHS and no problem whatsoever. Please be more precise about the problems you encounter.

amcluesent
2008-09-27, 11:33
>That is the very definition of the most common setup used in the United States<

But perhaps not for customers of Slimdevices who are well aware of the limitations (DRM) and lock-in of Apple's offerings.

kanoot
2008-09-27, 12:22
Scanner crashes are often caused by your antivirus - what does the scanner.log say? Post up the error messages and we may be able to narrow the problem down for you. Settings/Status

The other thing is that you can revert to an earlier version of SC or even Slimserver at anytime. Sounds like it would be a good option for you just at the moment.

http://downloads.slimdevices.com/

This is incorrect in my case - I have no antivirus on my mac and I cannot downgrade because I own the Boom which must use 7.2

I would love to hear more about when 7.2.1 will come out as a couple scanner bugs seem to be fixed (at least in the bug tracker).

toby10
2008-09-27, 12:24
I am a long-time customer, currently own 4 Squeezeboxes. I have been a fan of Slimdevices and recommended these products to many friends and family.

With 7.2, I have found my significant investment unusable. The bugs and lack of communication about the bugs is absolutely disgraceful. Scanner crashes and inability for Squeezecenter to restart reliably have pretty much eliminated our use of our Squeezeboxes.

I am running the current, updated version of Windows XP, on a Dell, using ITunes as my library. That is the very definition of the most common setup used in the United States. To release software with such glaring, critical bugs and not do anything about it is just inexcusable.

When will Slimdevices be releasing fixes? Do not suggest I review my ITunes libraries to search for filetypes this release is suddenly choking on. That's not my job -- that's Slimdevices job.

Sorry you are having troubles. With the exception of iTunes we have very similar setups. Multiple SB devices, SC7.2, WinXP SP3 (SP2 when updated to SC7.2), laptop as server, router.
Absolutely no issues with SC starting up with computer, scans seem fine.

I believe SC had numerous issues with anti-virus programs as it was a completely different program than the old SS. I know my anti-virus threw up a couple warnings, but it got over it. :)

I bring this up to suggest you may want to temporarily disable or turn off your anti-virus program and firewall, then re-boot everything, try re-scanning again. Disconnect your router from the internet if security concerns you with no anti-virus or firewall running.

Worth a shot. :)

peter
2008-09-27, 13:14
briodp wrote:
> I am a long-time customer, currently own 4 Squeezeboxes. I have been a
> fan of Slimdevices and recommended these products to many friends and
> family.
>
> With 7.2, I have found my significant investment unusable. The bugs
> and lack of communication about the bugs is absolutely disgraceful.
> Scanner crashes and inability for Squeezecenter to restart reliably
> have pretty much eliminated our use of our Squeezeboxes.
>
Yawn, not another one of those rants...

Never asked a question in this forum before and then comes in screaming
'disgusted'. I'm disgusted by your lack of manners. So don't upgrade.
Buy some other product and see if you *ever* get major functionality in
upgrades for free, cause ususally, you just don't.

Regards,
Peter (reliable restarts and smooth scanning on 7.2 here)

Siduhe
2008-09-28, 05:41
This is incorrect in my case - I have no antivirus on my mac and I cannot downgrade because I own the Boom which must use 7.2

I would love to hear more about when 7.2.1 will come out as a couple scanner bugs seem to be fixed (at least in the bug tracker).

My reply was aimed at the original poster who has upgraded from an earlier version and running on XP. Are you also having problems? If so, can you explain a bit more? I would definitely give 7.2.1 a try - it contains small, safe bug fixes from 7.2, so is not at all like running the beta 7.3 where things may break at any time.

http://downloads.slimdevices.com/nightly/latest/7.2/

kanoot
2008-09-28, 07:09
My reply was aimed at the original poster who has upgraded from an earlier version and running on XP. Are you also having problems? If so, can you explain a bit more? I would definitely give 7.2.1 a try - it contains small, safe bug fixes from 7.2, so is not at all like running the beta 7.3 where things may break at any time.

http://downloads.slimdevices.com/nightly/latest/7.2/

I appreciate the offer for help but my troubles have been covered pretty well in a couple other threads and bug reports. 7.2.1 is great and has worked for me so far (I grabbed a nightly as soon as my bug was closed) - but I would suggest that most folks aren't going to see that as its still not officially released. I'd like to see these "dot releases" come out a little quicker personally - especially when there has been a bit of trouble.

Again - I appreciate your response as opposed to complaining about the complainer ;)

funkstar
2008-09-28, 07:12
I would love to hear more about when 7.2.1 will come out as a couple scanner bugs seem to be fixed (at least in the bug tracker).
If the issues you are having have already been fixed, then you could try a nightly build. The nightlies for 7.2.1 are only for bug fixes, so although they aren't official releases are only going to be less buggy than the official release that procedes it.

7.3 is different as it is a significant version increase so will have periods of instability and problems as new features are worked in and large sections of coe changed.

http://downloads.slimdevices.com/nightly/latest/7.2/

kanoot
2008-09-28, 07:19
If the issues you are having have already been fixed, then you could try a nightly build. The nightlies for 7.2.1 are only for bug fixes, so although they aren't official releases are only going to be less buggy than the official release that procedes it.

7.3 is different as it is a significant version increase so will have periods of instability and problems as new features are worked in and large sections of coe changed.

http://downloads.slimdevices.com/nightly/latest/7.2/

Thanks funkstar - I wasn't very clear - I have already grabbed a nightly - but without it being released its hard for everyone to tell if it is fixing everyone's problems. It worked for me but there have been a lot of complaints about the scanning in 7.2 so it seems to me that getting the .1 released would be a pretty high priority.