A couple questions

[fingers]

Just received my new Squeezebox. It's a beauty. However, I am having some problems getting it to connect.

1. What is the sequence to reset the squeezebox to factory settings?
2. What are the settings for the Firewall? I have added the 2 ports however, it wants either TCP or UDB. I selected TCP but don't know if that is correct.
3. The Squeezebox never connects. I have entered the IP address manually for the slimserver but still nothing
4. SlimServer itself keeps shutting down. It starts for a while and then I get Page Cannot Be Displayed and am required to restart SlimServer.

Any help is appreciated.

[kdf]

Quoting fingers <fingers.2aul0n1152733201 (AT) no-mx (DOT) forums.slimdevices.com>:

>
> Just received my new Squeezebox. It's a beauty. However, I am having
> some problems getting it to connect.
>
> 1. What is the sequence to reset the squeezebox to factory settings?

press and hold the ADD (+) button on the remote while the squeezebox
is powering up.

> 2. What are the settings for the Firewall? I have added the 2 ports
> however, it wants either TCP or UDB. I selected TCP but don't know if
> that is correct.

http://faq.slimdevices.com/index.php?action=artikel&cat=2&id=76&artlang=en

> 3. The Squeezebox never connects. I have entered the IP address
> manually for the slimserver but still nothing

can you ping the squeezebox from your server pc?

> 4. SlimServer itself keeps shutting down. It starts for a while and
> then I get Page Cannot Be Displayed and am required to restart
> SlimServer.

look in the windows event viewer, in the application events. If the
server is dying, it should leave a message sayihng why it crashed.
Post that.

-kdf

[fingers]

Ok...thanks. I have reset to the factory settings and that didn't fix anything.

I have already read the article you list below but it does not say whether the setting is TCP or UDP

Yes, I can ping the squeezebox from my computer

I looked in the Event Viewer, it states that Windows Defender was blocking Slim.exe. I couldn't find anyway in Windows Defender to allow Slim.exe so I removed Windows Defender. Slim Server still cannot find the Squeezebox

[MrSinatra]

i have windows defender, and it doesn't block me, fyi.

i think u can use tcp or udp, or i assume so. in any case, tcp should absolutely work.

have you checked windows firewall to make sure it has an exception for slim?

[fingers]

i have windows defender, and it doesn't block me, fyi.

i think u can use tcp or udp, or i assume so. in any case, tcp should absolutely work.

have you checked windows firewall to make sure it has an exception for slim?

That is what I am referring to regarding adding the ports and TCP or UDP. It's to the exception list in Windows Firewall

[MrSinatra]

for me, the exceptions list says:

slimserver 3483 tcp
slimserver 3483 udp
slimserver 9000 tcp

[fingers]

Ok, I added the ports as you have them listed which didn't do anything. However, I then added slim.exe to the program exception list and for a brief moment it connected to the squeezebox before the slimserver software shut down (page cannot be displayed). The event viewer shows the following twice.

Event Type: Error
Event Source: Application
Event Category: None
Event ID: 0
Date: 7/12/2006
Time: 1:10:18 PM
User: N/A
Computer: MAIN5XP
Description:
The description for Event ID ( 0 ) in Source ( Application ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: Can't use string ("
") as an ARRAY ref while "strict refs" in use at C:\Program Files\SlimServer\server\lib/UPnP/Common.pm line 282.
.

[MrSinatra]

u misunderstand i think...

i'm not just listing ports, i'm listing slim.exe with those ports, do both.

"slimserver" is just how its displayed.

i think the SS runtime install routine did this for me automatically. are you using sp2?

[kdf]

from the faq article:
# For 'TCP Port Number(s):' specify '3483, 9000'
# For 'UDP Port Number(s):' specify '3483'

[fingers]

It is listed as follows:

slimserver 3483 tcp
slimserver 3483 udp
slimserver 9000 tcp
slim.exe

[MrSinatra]

i don't have slim.exe listed in mine. just the 3 "SlimServer" with port numbers.

try rebooting, now that you have it entered.

[kdf]

Quoting fingers <fingers.2aunbz1152736201 (AT) no-mx (DOT) forums.slimdevices.com>:

>
> The following
> information is part of the event: Can't use string ("
> ") as an ARRAY ref while "strict refs" in use at C:\Program
> Files\SlimServer\server\lib/UPnP/Common.pm line 282.
> .

Do you have any upnp devices/services on your network? Can you
temporarily turn off upnp for those?

alternatively, try running the server from a command prompt:
c:\program files\slimserver\server\slim.exe --noupnp

That should avoid the problem and let you at least connect. I'll have
to leave a real solution for Andy. If he doesn't pick up on this
thread, perhaps email support (AT) slimdevices (DOT) com with the event viewer
message, or file a bug report at http://bugs.slimdevices.com with
those details.

thanks
kdf

[fingers]

I have rebooted the machine and SlimServer now communicates with the Squeezebox. However, after playing for a short while SlimServer shuts down (page cannot be displayed). When clicking on the system tray icon it indicates that SlimServer is indeed shut down and gives me the option to start it again.

The event viewer continues to show the following error message:

Event Type: Error
Event Source: Application
Event Category: None
Event ID: 0
Date: 7/12/2006
Time: 1:45:20 PM
User: N/A
Computer: MAIN5XP
Description:
The description for Event ID ( 0 ) in Source ( Application ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: Can't use string ("
") as an ARRAY ref while "strict refs" in use at C:\Program Files\SlimServer\server\lib/UPnP/Common.pm line 282.
.

[MrSinatra]

rebooting, microsofts gift to the world! :)

is it wireless? how strong is the connection?

[fingers]

rebooting, microsofts gift to the world! :)

is it wireless? how strong is the connection?

It's wired, not wireless

[MrSinatra]

i sometimes find the slim.exe process is not shutdown even though the tray icon says it is.

be sure to check in task manager.

it sounds like something funky is going on there.

what version of SS are you running? did u flash the firmware upgrade?

[fingers]

i sometimes find the slim.exe process is not shutdown even though the tray icon says it is.

be sure to check in task manager.

it sounds like something funky is going on there.

what version of SS are you running? did u flash the firmware upgrade?

I confirmed in Task Manager that Slim.exe indeed shuts down. The version is 6.3 downloaded today. Yes, the firmware was upgraded.

[MrSinatra]

it may be drastic and pointless, but as i am out of suggestions barring any more info, i would turn off your computer, SB, and router. unplug, cut off all power.

i would then turn on, in order:

router (wait till fully booted, then)
computer, ditto, then
SB.

i would then start SS manually, altho its probably best to have XP start it automatically at boot. i'd first access the SB via browser, rather then remote.

and then i would try to access an internet stream, and then my local music, on SB, and see how long it works before i give up on it and turn to SD for help.

[fingers]

it may be drastic and pointless, but as i am out of suggestions barring any more info, i would turn off your computer, SB, and router. unplug, cut off all power.

i would then turn on, in order:

router (wait till fully booted, then)
computer, ditto, then
SB.

i would then start SS manually, altho its probably best to have XP start it automatically at boot. i'd first access the SB via browser, rather then remote.

and then i would try to access an internet stream, and then my local music, on SB, and see how long it works before i give up on it and turn to SD for help.

Ok... I am trying that now

[fingers]

Ok... I am trying that now

I followed all the instructions. I even uninstalled SlimServer, deleted the folder under Program Files and removed all registry entries and then re-installed. I was only able to keep SlimServer on for about a minute before it shut down. Event Viewer shows the same error I have listed.

Does anyone know what the Event Viewer error I have listed means?

[kdf]

I sent this earlier via the email gateway, in reponse to yoru post with the error message. For some reason, it is delayed, so I'll repost through the forum:

Do you have any upnp devices/services on your network? Can you temporarily turn off upnp
for those?

alternatively, try running the server from a command prompt:
c:\program files\slimserver\server\slim.exe --noupnp

That should avoid the problem and let you at least connect. I'll have to leave a real
solution for Andy. If he doesn't pick up on this thread, perhaps email
support@slimdevices.com with the event viewer message, or file a bug report at
http://bugs.slimdevices.com with those details.

thanks
kdf

[MrSinatra]

your problem seems to start at least with line 282 of the common.pm file in SS.

i opened it in wordpad, but i don't know which line it is.

other than that, i'm not much help. this is definitley weird.

and btw, as kdf suggests, that file is in a SS upnp dir.

[fingers]

I sent this earlier via the email gateway, in reponse to yoru post with the error message. For some reason, it is delayed, so I'll repost through the forum:

Do you have any upnp devices/services on your network? Can you temporarily turn off upnp
for those?

alternatively, try running the server from a command prompt:
c:\program files\slimserver\server\slim.exe --noupnp

That should avoid the problem and let you at least connect. I'll have to leave a real
solution for Andy. If he doesn't pick up on this thread, perhaps email
support@slimdevices.com with the event viewer message, or file a bug report at
http://bugs.slimdevices.com with those details.

thanks
kdf

I am not sure what any upnp devices/services are. How would I check for that? I will attempt your suggestion of starting it via the command prompt and post back.

[kdf]

Quoting fingers <fingers.2aupvn1152739502 (AT) no-mx (DOT) forums.slimdevices.com>:


> I am not sure what any upnp devices/services are. How would I check for
> that?

no idea. some routers seem to support it. you'd have to check the
manual for that.

-k

[MrSinatra]

upnp is universal plug and play, and it seems to be a networking feature that microsoft is pushing.

i have an older linksys router, but i have the feature, and its enabled.

i don't think u need to install it separately in XP, but there are extra bits u can install, (again, maybe not necessary).

i would try enabling it in your router first, and then try as kdf suggests, disabling it in the command line.

[fingers]

upnp is universal plug and play, and it seems to be a networking feature that microsoft is pushing.

i have an older linksys router, but i have the feature, and its enabled.

i don't think u need to install it separately in XP, but there are extra bits u can install, (again, maybe not necessary).

i would try enabling it in your router first, and then try as kdf suggests, disabling it in the command line.

Now this is really strange. I had meetings and stepped away from my office for a couple hours. When I came back all is working normally...

[fingers]

Unfortunetly, things are back the same again today. SlimServer constantly shutting down.

I have attempted to start it via command prompt: c:\program files\slimserver\server\slim.exe --noupnp. But that does not start SlimServer. It brings up a list of options of which --noupnp is not one of them.

upnp is enabled in the router.

Does anyone have any ideas as to what is causing SlimServer to shut down randomly?

thanks

[mherger]

> I have attempted to start it via command prompt: c:\program
> files\slimserver\server\slim.exe --noupnp. But that does not start
> SlimServer. It brings up a list of options of which --noupnp is not
> one of them.

I think you actually never mentioned the _exact_ slimserver version you're
using. If it's an early 6.3.0 something you might give the 6.3.1 a try.
That --noupnp has been added after the release of 6.3.0

--

Michael

-----------------------------------------------------------
Help translate SlimServer by using the
StringEditor Plugin (http://www.herger.net/slim/)

[MrSinatra]

are you at home or at work?

could it be LAN congestion?

[fingers]

> I have attempted to start it via command prompt: c:\program
> files\slimserver\server\slim.exe --noupnp. But that does not start
> SlimServer. It brings up a list of options of which --noupnp is not
> one of them.

I think you actually never mentioned the _exact_ slimserver version you're
using. If it's an early 6.3.0 something you might give the 6.3.1 a try.
That --noupnp has been added after the release of 6.3.0

--

Michael

-----------------------------------------------------------
Help translate SlimServer by using the
StringEditor Plugin (http://www.herger.net/slim/)

SlimServer Version: 6.3.0 - 8148

[fingers]

are you at home or at work?

could it be LAN congestion?

At work. Not sure if it could be LAN congestion. Both the computer containing SlimServer and the Squeezebox are on the same HUB.

[mherger]

> SlimServer Version: 6.3.0 - 8148

You'll have to update then. --noupnp has been merged with 8312

--

Michael

-----------------------------------------------------------
Help translate SlimServer by using the
StringEditor Plugin (http://www.herger.net/slim/)

[fingers]

> SlimServer Version: 6.3.0 - 8148

You'll have to update then. --noupnp has been merged with 8312

--

Michael

-----------------------------------------------------------
Help translate SlimServer by using the
StringEditor Plugin (http://www.herger.net/slim/)

I have upgraded. When attempting to from the command promtp with slim.exe --noupnp SlimServer does not start up and I get the following message:

AysncHTTP: No DNS servers responded, you may have trouble with network connections. Please check your network settings.

[fingers]

Is there some setting in the common.pm file that I can make per the event viewer error message posted earlier in this thread?

[kdf]

http://www.slimdevices.com/downloads/nightly/latest

Get teh latest 6.3.1 build from that link. Hopefully the upnp problem will be fixed there. If not, then the --noupnp option should work.
-kdf

[fingers]

http://www.slimdevices.com/downloads/nightly/latest

Get teh latest 6.3.1 build from that link. Hopefully the upnp problem will be fixed there. If not, then the --noupnp option should work.
-kdf

Hi KDF

I mentioned in 3 posts prior that I had downloaded and installed the latest version and that it does not fix the problem, even when attempting to run from the command prompt which throws an error I detailed.

The current version on my computer is: 6.3.1 - 8406

[andyg]

The lib/UPnP/Common.pm crash should be fixed, please try tonight's 6.3.1 nightly build.

[fingers]

The lib/UPnP/Common.pm crash should be fixed, please try tonight's 6.3.1 nightly build.

cool, when is that available?

[andyg]

Nightlies are built at around 1am Pacific time.

[fingers]

Nightlies are built at around 1am Pacific time.

There doesn't appear to be a Windows version in the nightly builds from last night.

[fingers]

I now see the nightly Windows build there. I have downloaded it and installed. Attempting to launch SlimServer via a command prompt with slim.exe --noupnp still does not launch SlimServer and still gives the same error message:

2006-07-14 10:45:26.4209 AysncHTTP: No DNS servers responded, you may have trouble with network connections. Please check your network settings.

While the event log says this:

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7034
Date: 7/14/2006
Time: 10:45:17 AM
User: N/A
Computer: MAINXP
Description:
The SlimServer service terminated unexpectedly. It has done this 1 time(s).

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

[andyg]

That is a warning and will not cause SlimServer to stop. Do you have the actual crash message?

[fingers]

That is a warning and will not cause SlimServer to stop. Do you have the actual crash message?

This message is what I get when attempting to run from command prompt:

2006-07-14 10:45:26.4209 AysncHTTP: No DNS servers responded, you may have trouble with network connections. Please check your network settings.

SlimServer does not open.

This is what is listed in the Event Viewer:

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7034
Date: 7/14/2006
Time: 10:45:17 AM
User: N/A
Computer: MAINXP
Description:
The SlimServer service terminated unexpectedly. It has done this 1 time(s).

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


There are no other messages

[andyg]

From the command line, and you get no other messages? It just stops?

BTW, you do have a DNS problem that you should solve. Try running slim.exe --d_http_async to see which server(s) it is trying to contact.

[fingers]

From the command line, and you get no other messages? It just stops?

BTW, you do have a DNS problem that you should solve. Try running slim.exe --d_http_async to see which server(s) it is trying to contact.

Yes. That is correct. It just stops.

I ran --d_http_async and it found no DNS servers. I am guessing it is because I am running this on my work network. However, the Squeezebox and the computer hosting SlimServer are on the same hub which should not cause any problems.

[andyg]

No DNS servers, very strange. Do you have a DNS server listed when you run ipconfig /all ?

I'm a bit stumped if it just stops without displaying any error messages.

[fingers]

Hi Andy

If you are asking if under ipconfig /all there is:
Connection-specific DNS Suffix
Primary DNS Suffix

The answer is YES

[MrC]

There should be a line :

DNS Server .... <some ip address>

Do you see a valid IP address there?

[fingers]

There should be a line :

DNS Server .... <some ip address>

Do you see a valid IP address there?

Yes and Yes

[fingers]

So, even though I am still not able to start SlimServer via a comman prompt, the following build now allows me to play successfully without SlimServer stopping randomly: SlimServer Version: 6.3.1 - 8425 - Windows XP - EN - cp1252